Frequently Asked Questions (FAQ)

Have questions about WA Contacts Extractor? We've got answers!

Is WA Contacts Extractor safe to use? Will it steal my data?

Yes, WA Contacts Extractor is designed with your privacy and security as top priorities.

  • Local Processing: All contact extraction happens directly in your browser on your computer.
  • Your Contacts Stay Private: Your WhatsApp contacts, messages and exported files are never sent to our servers or to any third party. We only keep basic account and subscription details, such as your email address if you sign in. See our Privacy Policy for details.

Which browsers does WA Contacts Extractor support?

WA Contacts Extractor is available for Google Chrome and Microsoft Edge on desktop computers.

What information can be exported?

The extension exports names (when available), phone numbers and related details such as country and group name. The exact data depends on what WhatsApp Web can access and how your contacts are saved.

What file formats are supported for export?

You can export your contacts in the following formats:

  • Excel (XLSX): For direct use in Microsoft Excel.
  • CSV (Comma Separated Values): For spreadsheets and CRM imports.
  • JSON: For developers, scripts and custom integrations.
  • vCard (VCF): For importing into phone address books and email clients.

Is WA Contacts Extractor free?

WA Contacts Extractor is free to install and try. The free plan exports up to 10 contacts at a time. Upgrade to Pro for unlimited exports and priority support.

What if the extension doesn't work or stops working?

WhatsApp Web occasionally updates its interface, which can temporarily affect browser extensions.

Try these steps:

  1. Ensure your browser and the WA Contacts Extractor extension are updated to the latest versions.
  2. Try refreshing the WhatsApp Web page.
  3. Close and reopen your browser.
  4. If problems persist, please contact us through our support email.

We strive to release updates promptly to address any compatibility issues. Check our website for news and updates.

Does using WA Contacts Extractor violate WhatsApp's Terms of Service?

WA Contacts Extractor is a tool designed to help you manage your own contact data more efficiently. However, like any tool, it can be misused.

  • Your Responsibility: You are responsible for using the extension in compliance with WhatsApp's Terms of Service. This includes respecting privacy and not using exported contacts for spamming or unauthorized commercial activities.
  • Our Stance: We do not condone any use of our extension that violates WhatsApp's policies or any applicable laws. The extension is intended for personal backup, organization, and legitimate business communication with consenting contacts.

Can I export contacts from multiple WhatsApp accounts?

The extension works with the WhatsApp account currently active in your WhatsApp Web session. To export contacts from a different account, you would need to log out of the current account in WhatsApp Web and log in with the other one.

How many contacts can I export at once?

On the free plan, you can export up to 10 contacts at a time. Pro removes this limit, though very large lists may take a little longer depending on your computer and WhatsApp Web.

Still have questions?

We're here to help! If you couldn't find the answer you were looking for, feel free to reach out to us directly.

Contact UsView User Guide

Ready to Get Started?

Now that you have all the answers, it's time to start exporting your WhatsApp contacts efficiently and securely!

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